11/05/12
Inspirational and energising workshop this Friday at Endcliffe Village, Sheffield University with Forward Ladies! more
18/11/11
Net-walking their way to business opportunities! more
17/10/11
Launch of Brand New Net-Walking Event! more
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Faye designed a fascinating, interactive and fun packed session, keeping everyone’s attention and finding time to consider each business idea and offer specific and relevant advice.

All the feedback from the women who attended demonstrated the real value they gained and I think this was largely due to the care and interest Faye showed for each of them. I would not hesitate to work with Faye again, her personal approach and professionalism guarantee success

Ruth Livesey - Director, Pelican Consulting

The Five Love Languages of Customers Workshop

 
Hold onto your hats while Faye inspires and energises you with another of her trademark hands-completely-on workshops, “The Five Love Languages of Customers.” 
 
Faye’s workshop is part motivation, part marketing, part therapy: 100% practical, easily implementable, ‘why didn’t I think of that before?’ value.
 
Everyone knows the best form of marketing is first class customer service- so how come it’s often so bad in this country? This workshop is a quick-fire gallop through some top tips to make your business truly stand out in this country’s bland ‘same old- same old’ landscape of numbingly average customer service. Using the structure of the multi-million best-selling ‘Five languages of love’ series, discover tips gleaned from over 20 years of customer service experience in three sectors and seven companies, including the award-winning “Meadowhall Magic” programme she pioneered UK-wide in the 1990s. From short notes via elbow touching to specialist tea bags, tips that can truly help you connect with your customers like never before. Bring your pen!
 
Delivered in Faye’s well known humorous and fast paced, interactive style, this practical workshop will put potentially life-changing tools in your marketing tool kit to face and beat your competitors. Unmissable. 
 
Come and see for yourself…
 
 
 

What do our customers say?

“It was faultless. Loved the perfect presenter’s excellent delivery. Keep using Faye.” Caroline Thompson, The Girl with the Golden Cup

“A lot of food for thought- also ideas to follow up on. I now feel more positive and can do.”

“Excellent. Very informative and inspirational.”

“Faye, you were brilliant. I have lots to think about now. Thank you.”

“Great- just what I needed.”

“Fantastic day.”

“The friendly and relaxed approach made the day enjoyable.”

"Just to say thank you very much for yesterday, as always your service was priceless! I have received a few emails today praising you and the content of the topics covered in your talk, so it looks like the trial run was a major success! I very much look forward to working with you again." Gemma Higginson, Events Manager at Sheffield Enterprise Agency Ltd